Refund and Policy
REFUND POLICY OF PROGRESS ALIGN
At Progress Align, We aim to ensure your satisfaction with our Digital Marketing Services. We understand that there may be situations where a refund is necessary. Please take a moment to review our refund policy below:
Eligibility for Refunds:-
. Refunds are applicable only for services that have not been rendered or initiated.
. Refunds are not applicable for any services already delivered, completed or initiated.
. Refunds requests must be made within 10 days of the purchase or initiation of services .
Refund Procedure :-
To request a refund , please contact our customer support team at progressalign@gmail.com. Please provide your Name, Mobile Number, Email Id and a detailed reason for the refund request. Our team will review your request and respond. If your refund request is approved, the refund will be processed using the original method of payment within 20 business days.
Non- Refundable Items:-
Certain services or products may not be eligible for refunds. These include but are not limited to :
. Customized digital marketing strategies or campaigns that have been initiated.
. Any third-party fees or expenses incurred on your behalf.
. Digital products or services that have been downloaded or accessed.
Cancellation Policy:-
If you wish to cancel your subscription or ongoing service, please notify us at least 15 days before the next billing cycle. Cancellation requests made after the billing cycle may not be eligible for a refund for that billing period.
Dispute Resolution:-
If you are dissatisfied with our services and believe you are entitled to a refund, please contact us to resolve the issue before disputing the charge with your bank or payment provider. We are committed to addressing your concerns promptly and fairly.
Change to the Refund Policy :-
Progress Align reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. By engaging with Progress Align and purchasing our services, you agree to abide by the terms and conditions outlined in this refund policy.
If you have any questions or concerns regarding our refund policy, please contact us at progressalign@gmail.com